Michael Scott, who played Michael Scott in The Office, worked at Dunder Mifflin for over 14 years, rising through the ranks from salesperson to regional manager. Michael’s management style appears disorderly and insane due to his extroverted nature and passion for humour, but it works in some aspects.
Michael Scott was responsible for the Scranton branch becoming one of the most successful in the organisation. His advice, on the other hand, didn’t always make sense and wasn’t always suited for business. That’s not to say he didn’t offer sound counsel to his coworkers on occasion.
Today, we at TSA are trying to bring some of that sane advice back to your notice.
1. The ‘Fool Me Once’ Concept
Michael is upset in “Traveling Salesmen” when he discovers Dwight may be spying on him at work. Michael has placed far too much faith in Dwight in the past, and he has felt burned with each fresh olive branch.
Michael planned to say in a talking head, “If you manage to fool me even once, you should be ashamed of yourself. If you can fool me twice, shame on me.” “Fool me once, strike one,” he said instead, “but fool me twice, strike three.” It’s a line from The Office that will live on in the hearts of fans, and even if he misspoke the phrase, the sentiment is timeless. A manager should have faith in his or her employees, but when that trust is abused, it’s time to take action.
2. Every Client Is An Important Client
When a mistake slipped through the cracks at Dunder Mifflin, Michael and the rest of the company were under fire in “Product Recall.” Due to Creed’s failure to perform his duties at the Scranton location, an obscene watermark was permitted to be placed on thousands of sheets of paper and sent to various clients.
One particular client was enraged and believed Michael should resign. “Mrs Allen is our most important client… because every client is our most important client,” Michael said, taking the high road. Mrs Allen isn’t particularly significant, he says later, but she should be treated as such since it’s good for the company, which isn’t bad advice.
3. You’ll Never Know How High You Can Soar Without Taking Chances
Michael and Pam’s bond was one of the most endearing on The Office. Before adding Ryan to the mix, the two formed a closer friendship when they decided to start the Michael Scott Paper Company together.
Michael scribbled words of wisdom by NHL superstar Wayne Gretzky on their office whiteboard to inspire his two colleagues. He wrote his name under Wayne’s as if he were delivering Wayne’s comments on his behalf. Regardless of Michael’s amusing counsel, the comment is uplifting.
4. Know When To Let Loose
Michael recognises when his staff require a break from the daily grind as a good boss. As a means for his employees to unwind and mingle, he booked a booze cruise. “You need to take a break from being the type of boss who is always trying to teach people new things now and then. You have to be the boss of dance at times, “he stated.
And he is correct. Michael’s suggestion to “take a break” from being a boss and become more personable to his workers was sound.
5. Business Is About Human Connections
While Michael’s previous piece of advice in “Dunder Mifflin Infinity” was ineffective, this one was sound. “Life and business are about human connection,” he told the camera, and he’s right.
While computers and phones are excellent sources of information, nothing beats face-to-face contact. This bit of advice is what, at times, made Michael such a great employee.
Also Checkout: Jobs ‘The Office’ Main Characters Could Have Done If They Weren’t Working At Dunder Mifflin
